Custom Tools For Rapid Root Cause Analysis
Envision Group’s custom tools for Root Cause Analysis help
you determine what is blocking your path to success. Most problems
are caused not by non-performing individuals but by circumstances
in the business environment that may not even be visible to you.
Think about the following questions and statements.
Data, Information, Feedback
Are the data sources your people use accurate, accessible, and
timely?
Are they coherent with other data sources inside the company?
Do your people suffer from too much wrong information?
People can’t do their jobs well without good information.
Environment Support, Resources, Tools
Do your people know what to do if they can’t resolve a
problem?
Do they know how to improve their own processes?
Do those making decisions affecting your people understand how they work?
Your people are making decisions and taking actions all of the
time. Make sure they are the right ones.
Consequences, Incentives, Rewards
Are your key initiatives tracked by measuring their effectiveness?
Do you know what your optimum performance metrics are?
Are your metrics well communicated and tied to financial incentives?
Measuring performance is impossible without good metrics.
Motivation and Expectation
Can you easily identify the best performers in your area?
Are your best performers rewarded for the results they deliver?
Have clear and measurable performance standards been communicated?
People are effectively motivated by rewards and recognition.
Individual Capacity
Are important procedural changes effectively communicated?
Is feedback immediate, specific, and focused on behaviors that can be changed?
Do you regularly solicit and listen to employee concerns?
People thrive with good communication and feedback.
Knowledge and Skills
Do your people have access to training materials when they need
them?
Do they have the necessary job aides to support complex or critical activities?
Do they have all the necessary technical skills?
People can’t do their jobs well if they are not well trained.
Envision Group will utilize its proprietary root cause analysis
strategy to identify the heart of the performance problem. We will
then work with you to prioritize solutions based on their cost
and impact to ensure that the most efficient and effective approach
is followed.
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